What We Collect and Why We Use It
When you register, we collect your name, contact details, and account credentials. When you make a deposit via Touch 'n Go eWallet, Boost, or GrabPay, we record transaction references — enough to confirm the transfer and match it to your account wallet, but we do not
-
1
store your full e-wallet credentials. We also collect device and browser session data so your account stays consistent whether you're logging in from George Town on your phone or switching to a desktop later. This data is used strictly for account management, payment processing, fraud screening,
-
2
and service improvement. We do not sell, rent, or trade your personal data to outside marketers. Retention periods follow what is reasonably required for account and payment records — if you close your account, you can request deletion of data we are not legally required to
-
3
keep. Access to your data is restricted internally to staff who need it to run your account. Where third-party service providers handle data on our behalf — payment processors, fraud-check tools — they operate under data-handling agreements with us. Availability of our services depends on local
-
4
law and is accessible only where local law permits.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.